Membership Refund Policy

B. CANCELLATION OF EXISTING MEMBERSHIP & MEMBERSHIP RENEWALS
1. Existing memberships may be canceled at any time.
2. NOTE: No refunds will be processed for the cancellation of an existing membership.
3. Cancellations will only be accepted in writing.
4. Cancellation requests by existing members up for renewal, must be received within 7 days of the original renewal application date i.e. the date on which CISA receives the online renewal application from the member, irrespective of the current membership expiry date.
5. Cancellations received after the 7-day period as above, will be subject to a cancellation fee equal to 20% of the annual membership fee.
6. Invoices are payable on presentation i.e. immediately.
7. Any membership renewal fees that are still outstanding after 30 days from date of invoice and for which no cancellation has been received, will result in the membership being suspended unless payment is received immediately.