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Refund Policy
CANCELLATION OF EVENTS - CONFERENCES, TRAINING COURSES, SHOWCASES, FORUMS
• Cancellations will only be accepted in writing.
• If a delegate does not cancel in writing, in compliance with the event Terms and Conditions, the delegate will still be responsible for
the full fee.
• As per Section 17 of the Consumer Protection Act of South Africa, attendees have the option to cancel their event registration within 7
calendar days from the date of submitting an online booking without incurring any penalty charges. However, cancellations made after
this period/ and or within 7 calendar days of the event, will incur a 25% cancellation penalty based on the invoice value.
Designation special term: Only 1 free postponement for the exam sitting is allowed, provided it is done within the timelines as defined in the cancellation policy.